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Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Khalysya Shoppe will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within two days after the confirmation.

Please return your purchase to the following address:

IKOP Sdn. Bhd.
Kulliyyah of Pharmacy, IIUM,
Jalan Sultan Ahmad Shah,
Bandar Indera Mahkota
25200 Kuantan,
Pahang Darul Makmur

Please contact us at marketing@ikop.com.my if you have any questions or doubts.

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